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We found Tom to be totally reliable in getting back to us quickly and sorting the problem out with a major leak efficiently. He was honest in his assessment throughout and we would recommend him to anyone seeking a decent plumber, who knows his trade well and looks after his customers. Tom tells it you as it is and we know where to go now if we want major work done and trust him to do an excellent job at a fair price.
Tom was recommended to me by a person I have known and trusted for ten plus years. Not only does he provide a good professional service; he is pleasant, honest and above all very reliable and helpful. I have happily recommended him to my friends
Timely, clean, correct and reasonably priced.
We have used Tom Ainley as our go-to plumber since his uncle Martin gave up plumbing some years ago. Since then he has fitted a complete bathroom, a condensing boiler and numerous radiators. His prices are reasonable, he is a tidy worker, and cleans up as he goes along. He has the patience and understanding to work his way round the oddities of a Victorian house.
We heartily recommend him.
Tom has been our plumber since he set up in business a number of years ago and leafleted the area looking for work. He has performed jobs both large and small, from mending a dripping tap to replacing a boiler and central heating system. His follow up service is good as he telephones to make appointments to come and service appliances when the service is required, saving me from having to remember to get in touch with him.
We have always found him reliable and efficient, performing his work to a high standard. He is prompt in answering calls, he is polite and is always clean and tidy when performing and completing his work.
I have known Tom Ainley for many years, but have only required his services, as a plumber, over the last two years. On each occasion, when contacted, I have found Tom to be very professional, promptly returning my call, arriving on time, and correcting the problem quickly and efficiently (and no mess!). I feel confident that jobs undertaken by Tom are performed well, and to a high standard.
Tom was highly recommended to me by my boiler engineer Tony Hilton following a host of issues with another local company. My boiler was broken and we'd had no hot water or heating for two weeks and urgently needed a new boiler. Tom provided a very reasonable quote, supplied and fitted the new boiler in under a week (and that includes a weekend). He gave excellent advice throughout, was efficient and highly professional. We really can't thank him enough!